autoDNA Help Centre

Contact form

Please send us your message using the contact form

  • Help Centre

Send a message

If you would like to contact us, fulfil the contact form choosing kind of topic which you are interested in. Give also your e-mail address, thanks to which we will able to contact you answering all your questions or suggestions.

Fill in the contact form so the technical support team can resolve the issue.

Please also provide your e-mail address so we can contact you regarding the issue. If possible, please send us a photo of the document with the VIN number or the plate; please make sure the number is clearly visible. This will make it easier for us to identify the issue you have reported.

If you would like to contact us, fulfil the contact form choosing kind of topic which you are interested in. Give also your e-mail address, thanks to which we will able to contact you answering all your questions or suggestions.

Our contact form is a great way of telling us you would like to become our partner.

Would you like to cooperate with us? If so, please write to us. We will contact you with more details.

Fill in the contact form so the customer support team can resolve the issue.

Please also provide your e-mail address so we can contact you regarding the issue.

If you would like to contact us, fulfil the contact form choosing kind of topic which you are interested in. Give also your e-mail address, thanks to which we will able to contact you answering all your questions or suggestions.

Please provide us with your invoicing data including: Full company or personal data, NIP [Taxpayer ID no.], VIN number, amount, payment date and type of report which has been generated.

Please also provide your e-mail address so we can e-mail you the invoice.

If you would like to contact us, fulfil the contact form choosing kind of topic which you are interested in. Give also your e-mail address, thanks to which we will able to contact you answering all your questions or suggestions.

Fill in the contact form so the customer support team can resolve the issue.

Please also provide your e-mail address so we can contact you regarding the issue.

If you would like to contact us, fulfil the contact form choosing kind of topic which you are interested in. Give also your e-mail address, thanks to which we will able to contact you answering all your questions or suggestions.

Name and last name
Name and surname of the customer
Your email address
Email address registered in the autoDNA service
Your message
Description of the complaint
  1. The Controller of personal data of persons using the contact form is AUTODNA Sp. z o.o., seated in Łódź, ul. Obywatelska 128/152, 94-104 Łódź, KRS (National Court Register) no. 0000349742, NIP (Taxpayer ID Number): 5492391545, REGON (Business ID Number): 121164104. You may contact the Controller by the correspondence address of the Controller or by email: contact@autodna.com.
  2. Your personal data will be processed in order to:
    1. answer your question asked via the contact form – for the realisation of our legitimate interest in ensuring communication with the service user and answering the inquiry addressed at AUTODNA Sp. z o.o. – pursuant to Art 6 Section 1 Letter f) of GDPR. In this case, your data will be processed until lodging the complaint regarding the processing of your personal data or over the period of time no longer than 36 month from the date of sending the inquiry.
    2. the establishment, investigation or defence of any possible claims which could be connected to the actions and services conducted by AUTODNA Sp. z o.o. – for the realisation of our legitimate interest in securing claims, pursuant to Art 6 Section 1 Letter f) of GDPR, over the period of time provided by the law regulations concerning laches.
  3. Your personal data recipients may be parties providing and supporting the information systems used by the Controller, and parties providing services connected to the current activity of the Controller – pursuant to the entered contracts of entrustment of processing of personal data, and ensuring the application of relevant technical and organisational measures ensuring the data privacy by the aforementioned parties, as well as the public authorities authorised to access such data, in accordance with the applicable law.
  4. You are entitled to:
    1. access your data, and also to correct, delete and restrict the processing, as well as to transfer your data and object processing it.
    2. lodge a complaint regarding the processing of their personal data to the supervisory authority – the Polish Data Protection Commissioner, when you think that processing your personal data violates the GDPR regulations.
  5. Your personal data will not be transferred to a third party or an international organisation.
  6. Your personal data will not be subjected to automated decision making, including in the form of profiling.
  7. Providing your personal data is voluntary, but it's necessary to send an inquiry via the contact form.
Customer Support Centre: we work Monday to Friday, 9am -5pm

Company data

contact icon contact icon

autoDNA sp. z o.o.

ul. Obywatelska 128/152 94-104 Łódź

KRS: 0000349742; NIP: 5492391545; REGON: 121164104

contact@autodna.com