Help Centre

Before you check the vehicle

how to check the vehicle, how much is the report, how long you wait for the report

  • Before you check the vehicle

Before you check the vehicle

how to check the vehicle, how much is the report, how long you wait for the report

How much is a report?

Depending on the report type, prices are as follows:

  • autoDNA Vehicle History Report: from 5,4€ (the price depends on the amount of information in the report)
  • autoDNA vehicle history report from USA: 9€
  • autoDNA vehicle history report from Estonia: 9,9€
  • autoDNA vehicle history report from Netherlands: 4,9€
  • autoDNA vehicle history report from France: 9€
  • autoDNA vehicle history report from Belgium: 9€
  • AutoCheck report: 12,9€

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What kind of information I will get from report?

We strongly recommend that you do this every time you want to check a new VIN. Not only can you do this free of charge but it will also tell you what information you can expect to see in the report.

If before purchase in some section(for example Vehicle History) there are no entries, this means that they will not be available after buying the paid version

Checking the vehicle doesn’t only mean explaining its history, mileage and accidents. It also means checking its original configuration, body colour, equipment, target market and a number of other factors.

Do you want more information about our reports? Clik here.

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For which vehicles you can buy report?

You can buy report for all vehicles (e. g. cars, trucks , buses, motorcycles, mopeds) which have a VIN number consisting of 17 characters in accordance with ISO – 3779.

You can find out more about the VIN numbers here.

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How can I pay for a report?

The following methods of payment are available at autoDNA.com:

  • Credit cards
  • Voucher
  • Paypal

In order to pay for the report by bank transfer, please click “Pay now”, choose Dotpay as type of payment, and click “Pay now” again. All the available methods of payment should appear; please choose “Bank transfer”. Once you click “Pay”, the data for bank transfer should appear.

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How can I check vehicle history with autoDNA?

Step 1 - Enter a 17-character VIN number in the VIN field and click Check VIN

Step 2 - The information availability page will open; it will show you what information regarding the vehicle whose number you are checking is available. By clicking “Buy the report” in the bottom right corner you will be able to purchase the report and download it in PDF format file.

Step 3 - Choose what report you want to purchase, enter the e-mail address you want it sent to and choose the method of payment. After the purchase is made, a proof of payment will be sent to your e-mail address.

Step 4 - You will be able to see the selected report on-line but we will also send it to the e-mail address you provided during registration,

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How long do I have to wait for my report?

You will get a report automatically after receiving the payment on your e mail. Depending on the payment method for accounting for payments we need a few minutes upwards.

You can also download the PDF report within up to 60 days from purchase. In order to do this, please log in to autoDNA.com using the e-mail address provided during registration and choose the icon you will see in the top right-hand corner of the main page. The report is available for download in “My reports” tab.

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What does “Please enter a valid VIN number” mean?

You can buy report for all vehicles (e. g. cars, trucks , buses, motorcycles, mopeds) which have a VIN number consisting of 17 characters in accordance with ISO – 3779.

You can find out more about the VIN numbers here.

The „Enter a valid VIN number” alert has most likely appeared because the VIN number you have entered is not compliant with ISO &ndash 3779.

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Please double-check the VIN number to make sure it is valid.

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How can I use a discount code?

In order to use a discount code, please accept the Terms & Conditions of discount codes; once you click “Pay now”, a pop-up window will appear that will show you payment methods available. You will see the “Do you have a discount code?” option to the right..

When you click the option, a form will appear where you will be asked to enter the discount code and confirm it by pressing the “Confirm” button . Please also click “Pay now” once the code is confirmed to order the report.

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How can I use a voucher?

In order to pay using a voucher, please choose promotion code as a payment method, enter the promotion code in the form next to the image of the barcode , and press the “Pay now” button to order the report.

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